Partners
01. AUTHORIZED DISTRIBUTOR POLICY
Authorization
Authorized distributors must obtain written confirmation from NAPOULERN.
Without such authorization, no party may represent itself as an “Authorized NAPOULERN Distributor” or use any similar designation.
The scope of authorization, applicable countries, products, authorization period, and permitted sales channels shall be subject to the relevant written documentation.
Sales Compliance
Distributors are responsible for local sales, tax, consumer protection, advertising, product compliance, and data protection requirements.
Distributors must not make any representations, warranties, or commitments that have not been confirmed in writing by NAPOULERN.
After-Sales Support
Distributors are responsible for first-line customer service and shall cooperate in accordance with the applicable RMA, warranty, and technical support procedures.
Violations
Counterfeit products, unauthorized cross-regional sales, unauthorized modifications, false or misleading advertising, price fraud, intellectual property infringement, or significant damage to the NAPOULERN brand may result in suspension or termination of authorization and further pursuit of applicable remedies or liability.
02. REGIONAL AGENT POLICY
Authorization
The authorized region, term, products, targets, and whether the authorization is exclusive must be expressly specified in a separate written agreement.
The final written agreement shall prevail.
Unless expressly granted under the agreement, no agent shall have any exclusive rights to a particular region.
Market Responsibilities
Agents are responsible for the local market, sales channels, customer service, and compliance, and must not make unauthorized changes to the products, packaging, warranty terms, or brand positioning.
Scope of Commitments
Agents must not make any commitments regarding pricing, technical specifications or performance, warranty, or legal matters that exceed the scope of their written authorization.
Termination
In the event of a material breach, prolonged failure to meet targets, involvement in counterfeit products, unauthorized cross-regional sales, overdue payments, damage to the NAPOULERN brand, or violation of applicable local laws, NAPOULERN may suspend or terminate the cooperation in accordance with the applicable agreement.
03. MAP / CHANNEL PRICING POLICY
Suggested Pricing
NAPOULERN may publish MSRP (Manufacturer's Suggested Retail Price) and/or RRP (Recommended Retail Price) as a reference for brand positioning and market communications.
MAP
Where MAP (Minimum Advertised Price) is implemented in a specific market, it shall be established through a separate channel policy and must comply with applicable local competition laws, antitrust laws, and rules governing resale pricing.
Promotions
Distributors should report significant discounts, clearance sales, bundled offers, and brand promotional activities in accordance with the applicable channel agreement.
04. BRAND AND INTELLECTUAL PROPERTY USE POLICY
Rights
The NAPOULERN name, logo, product names, images, videos, copy, designs, technical materials, and other brand assets are owned by NAPOULERN or the respective rights holders.
Authorization
Distributors may use official materials within the scope of their authorization.
Distributors must not modify the NAPOULERN logo, create confusion, or imply an unauthorized relationship or affiliation.
Prohibited Uses
The following are prohibited:Counterfeiting;Registering identical or confusingly similar trademarks;Copying product appearance or packaging;Cybersquatting or registering domain names in bad faith;False or misleading advertising; andUnauthorized use of official materials.
Termination
Upon termination of authorization, the authorized party must cease using the brand assets and remove or delete the relevant materials as required.
Version: Z1.1
Effective Date: August 8, 2025
Last Updated: September 15, 2026